Cookie Policy

Effective Date: July 1, 2026

This Cookie Policy explains how Sensidel Skincare Inc. “Sensidel,” “we,” “us,” or “our” uses cookies and similar technologies when you visit our website, shop in our online store, interact with our emails, or otherwise use our online services collectively, the “Site.”

This Cookie Policy should be read together with our Privacy Policy, which explains how we collect, use, disclose, store, and protect personal information.

Sensidel is a Canadian business. We aim to use cookies and similar technologies in a way that is transparent, reasonable, and consistent with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act “PIPEDA,” Canada’s Anti-Spam Legislation “CASL,” and, where applicable, provincial privacy laws.

By using our Site, you agree to our use of cookies and similar technologies as described in this Cookie Policy. Where required by law, we will ask for your consent before using non-essential cookies.

1. What Are Cookies?

Cookies are small text files placed on your computer, phone, tablet, or other device when you visit a website. Cookies help websites work properly, remember your preferences, improve user experience, and provide information to website owners.

Cookies may be:

Session cookies: temporary cookies that are deleted when you close your browser.

Persistent cookies: cookies that remain on your device until they expire or you delete them.

First-party cookies: cookies set directly by Sensidel through our Site.

Third-party cookies: cookies set by external providers, such as analytics, advertising, ecommerce, payment, or social media tools.

We may also use similar technologies, such as pixels, tags, web beacons, local storage, software development kits, and tracking links.

2. How We Use Cookies

We use cookies and similar technologies for the purposes described below.

3. Essential Cookies

Essential cookies are required for the Site to work properly. These cookies help with basic functions such as security, checkout, payment processing, cart functionality, account login, fraud prevention, and remembering privacy preferences.

Examples may include cookies that:

Keep items in your shopping cart
Enable secure checkout
Process payments
Remember your cookie preferences
Support account login
Help protect the Site from fraud or misuse

Because these cookies are necessary for the Site to function, they cannot usually be disabled through our cookie banner. You may be able to block them through your browser, but some parts of the Site may not work properly.

4. Performance and Analytics Cookies

Performance and analytics cookies help us understand how visitors use our Site so we can improve functionality, content, product pages, and the overall shopping experience.

These cookies may help us understand:

Which pages are visited most often
How visitors move through the Site
Whether users experience errors
How marketing campaigns perform
General traffic patterns and engagement

For example, we may use analytics tools such as Google Analytics or similar services.

Where required by law, we will ask for your consent before using non-essential analytics cookies.

5. Functionality Cookies

Functionality cookies allow the Site to remember choices you make and provide a more personalized experience.

These cookies may help remember:

Region or location preferences
Language preferences
Account details
Previously viewed products
Shopping preferences
Display or site settings

If you disable functionality cookies, some personalization features may not work as intended.

6. Advertising and Targeting Cookies

Advertising and targeting cookies may be used by Sensidel and third-party partners to show you more relevant ads, measure the effectiveness of advertising campaigns, limit how often you see an ad, and understand whether an ad led to a visit or purchase.

These cookies may collect information about your activity on our Site and other websites over time. This may include pages viewed, products viewed, links clicked, purchases, device information, and general location information.

These cookies may be used for:

Retargeting ads
Measuring ad performance
Building audiences for marketing campaigns
Showing relevant Sensidel content or offers
Understanding customer journeys across platforms

Where required by law, we will ask for your consent before using advertising or targeting cookies.

7. Email and SMS Tracking Technologies

When you subscribe to our emails or SMS messages, we may use tracking technologies to understand how you interact with our communications.

This may include information such as:

Whether an email was opened
Which links were clicked
Whether a message led to a purchase or Site visit
General engagement with our campaigns

We use this information to improve our communications and provide more relevant content. You can unsubscribe from marketing emails or SMS messages at any time by following the instructions in the message.

8. Third-Party Cookies and Tools

We may allow trusted third parties to place cookies or similar technologies on your device through our Site. These third parties may include:

Ecommerce platform providers
Payment processors
Shipping or fulfillment tools
Analytics providers
Email and SMS marketing providers
Advertising networks
Social media platforms
Fraud prevention and security providers
Customer support tools

These third parties may collect information about your use of our Site and, in some cases, your activity across other websites and platforms.

Third-party providers are responsible for their own privacy and cookie practices. We encourage you to review their privacy policies and settings.

9. Your Cookie Choices

You have several options for managing cookies.

Cookie Banner and Preferences

When you visit our Site, you may see a cookie banner or preference tool that allows you to accept, reject, or manage non-essential cookies.

You can update your preferences at any time by clicking “Manage Cookie Preferences” or a similar link on our Site, if available.

Browser Settings

Most browsers allow you to block, delete, or manage cookies. You can usually find these controls in your browser’s privacy or security settings.

Please note that disabling some cookies may affect how the Site functions. For example, your cart, checkout, account login, or preference settings may not work properly.

Opt-Out Tools

You may also use third-party opt-out tools, including:

Google Analytics opt-out browser add-on
Digital Advertising Alliance of Canada opt-out tools
Network Advertising Initiative opt-out tools
Your device or browser privacy controls

Please note that opt-out tools may depend on your browser, device, and cookie settings. If you clear your cookies or use a different browser or device, you may need to reset your preferences.

10. Do Not Track and Global Privacy Controls

Some browsers or devices may offer “Do Not Track” or similar settings. Because there is not one consistent industry standard for responding to these signals, our Site may not respond to all “Do Not Track” signals.

Where required by applicable law, we will honour legally recognized browser-based privacy signals or global privacy controls.

11. Children

Our Site is not intended for children under the age of 13, and we do not knowingly use cookies to collect personal information from children under 13.

We also do not knowingly use advertising cookies to target children.

12. Quebec Residents

If you are located in Quebec, you may have additional privacy rights under Quebec’s private-sector privacy law.

Where required, we will provide clear information about the technologies we use to identify, locate, or profile users and will seek consent where required before activating such technologies.

You may contact our Privacy Officer with questions about our use of cookies and similar technologies.

Privacy Officer: Andre Olds
Email: info@sensidelskincare.com
Mail: Sensidel Skincare Inc., 201-1065 Canadian Place, #1011. Mississauga, ON L4W 0C2. Canada

13. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, service providers, legal obligations, or business operations.

When we update this Cookie Policy, we will revise the Effective Date at the top of this page. We encourage you to review this Cookie Policy periodically.

14. Contact Us

If you have questions about this Cookie Policy or how Sensidel uses cookies and similar technologies, please contact us:

Email: info@sensidelskincare.com
Mail: Sensidel Skincare Inc.
201-1065 Canadian Place, #1011
Mississauga, ON L4W 0C2
Canada